konoike mexico s. a. de c. v.
riku hiwatashi
the konoike group's only base in latin america is its offices in guadalajara and silao in west-central mexico, where it carries out equipment installation and engineering, largely for automobile industry customers, as well as forwarding, packaging and even can manufacturing. while our growth areas have been largely in equipment installation and engineering, we are increasingly focusing on our new core activities in construction. i'm still in my 20s, but it's been more than four years since i left japan. i'm very fortunate to have a group of people here that i can talk with, and who help each other when we have troubles. right now, i just do my best not to disappoint customers, much less go beyond customer expectations. that's usually the best we can hope for. working in this country, it can be difficult to meet expectations. we're a japanese company, we have to deliver quality, so i have to do my best every day!
the culture and customs in mexico are very different from japan. the mexican staff are great people, but timeliness can be a little lax. getting together the equipment and following rules was almost impossible at first. but, i'm always honest with both my customers and staff, so i want to do things honestly and in good faith. so i started out by doing things step-by-step, packing up the tools and washing the car with staff. my boss gave me the freedom to oversee the workplace, but it comes with responsibility. this is also very rewarding. i am also involved in the management activities of the company. this situation is a great opportunity for growth, so i've never wanted to go back to japan.
i have to act in a way that is within my own responsibility now, and i'm thinking desperately while i'm not even sure if i'm making progress or maturing! sometimes it's hard to know myself. but the konoike dna is something that is loved and highly evaluated by customers, so it's all about building trust. this is something even young people like me can understand, that the foundation is people. i think this is a company that brings together good people. even here in mexico, i believe that we should not destroy what those before us have created, and that i need to show my own style as well. while doing my best in the workplace, i need to take a professional stance regarding the business we are doing, and that, if we can think together about what our customers need for the future, we can then exceed customer expectations. i'll be very happy if the local staff i work with are proud about working at konoike.
with my own hands, i am making things that are used all over the world.
kashima branchsteel sheet section
junko
nishimura
the strength of logistics contributes even at workplaces where people's lives are at stake
konoike medical co., ltd.tokyo office
manager
hiroshi
nakata
exceeding our customers' expectations creates a very rewarding feeling.
k sky co., ltd.haneda office
head
masayo
yamamoto
following rules to protect quality. this leads to the power of trust.
tokai branchnagoya nishi office
subgroup leader
norifumi
tsutsumi
creating an environment that everyone finds easy to work in is an important job in itself.
higashi-nihon branchome distribution center
subgroup leader
tomomi
hiruma
there's no such thing as magic. everyone must band together and head in the same direction.
kanto branchkamisu office
chief leader
hiroyuki
hara
i want to overcome barriers with flexible thinking, in both work and the environment.
international logistics (osaka) branchhiroshima regional office
assistant manager
miho
teragaki
our employees' approach and thoughts for our customers strengthen the brand.
kansai chuo branchshiga distribution center
office manager
yasuhiro
kanamaru
maintenance is not passive. by looking one step ahead, we can support our customers' high-quality manufacturing.
kashima branchsteel plate section
group leader
masashi
hiranuma
i want to use my long experience to provide new proposals for management, so that we can also help develop the next generation.
kashima branchsteelmaking materials section
yoshiaki
komai
i think about how to move ahead for the sake of the sales office. i'm ready.
higashi-nihon branchkunitachi distribution center
group leader
tomoko
aida
while working to create management with roots in the local community, we want to disseminate the konoike dna.
konoike logistics (shanghai) co., ltd.konoike asia (jiangsu) co., ltd.
director general manager
xu
lei
even on the far side of the world, i want to do my best.
konoike mexico s. a. de c. v.
riku
hiwatashi
we will use our frontline strength to build an unwavering relationship of trust with customers.
kanto chuo branchfujimi office
office manager
yasuhiro
fukushima
after i choose my path, i want to look back with no regrets.
kyushu sanko unyu co., ltd.kumamoto center
narumi
fukushima
i take pride in being part of a “strength that never lets up” that is unmatched in japan.
higashi-nihon branchshibukawa office
packaging group
sub group leader
yuya
saito
*the employee title and affiliation were as of the time of the interview.