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episode interview 05 | striving to go beyond expectations|konoike group・brand site-九州现金网

creating an environment that everyone finds easy to work in is an important job in itself.

higashi-nihon branch
ome distribution center
subgroup leader

tomomi hiruma

tomomi

hiruma
01

i believe that communication between the leader and the members of a team is what creates quality work.

i work in the distribution operations for food product manufacturers, a segment that the konoike group as a whole has been involved with for a long time. for about 20 years, from the time that i was a part-timer in school, i've worked as a contractor and as a full-time employee, picking up orders from warehouses and operating forklifts. i'm primarily focused on managerial work now. although we aren't a large-scale warehouse, we work as a team to implement initiatives for selling unique products on the market, using methods such as "pointing and calling", where we aim to be the best in country. in this environment, not only am i involved in the day-to-day operations such as accounting and attendance records, i also am aware of my role as a mediator between leaders and other team members. i believe that smooth communication is the most important point when creating an environment that staff find easy to work in. my boss when i was a part-timer taught me about the joy of work, and this forms the foundation of my stance on work today. i want to make sure that this concept is passed on to the next generation.

tomomi

hiruma
02

distribution is work where people are at the center. teamwork where each person thinks of helping the others is essential.

when i was younger, there was actually a time when i quit this place for half a year. i didn't want to wear the work clothes, and dreamed of other attire... but when i was having concerns and not showing any joy in my actual work, my boss and coworkers at the time worried about me and talked with me. i believe this is the reason i am what i am today. i thought that operating a forklift was my calling in life. in any case, i liked driving them. when i returned after having children, i was really unsure of myself, but everyone greeted me with open arms. even with automation where tasks are performed by robots, i believe that there is truly a person at the center of it all. whatever the process, people will always have some relation to it. this is what i believe. i want to contribute even more to building a kind of teamwork where every member of the team thinks about how they can help the others.

tomomi

hiruma
03

our bonds grow stronger when we overcome hardships. i think that distribution will continue to be built from individual strengths.

i've had to overcome some hardships in the past, such as running the business at our site after several important team members retired at the same time, as well as dealing with shipments in the wake of the great east japan earthquake. even so, i believe that these experiences are connected to the strong bonds tying together the members of our business office. in particular, i felt the strength of each individual's abilities during the time when we were understaffed. even as an on-site forklift operator, i started to think about the next generation. using the foundation created over 30 years by various leaders at the warehousing site and in transportation, i want to create new value for the times to come, and make sure that we pass it along to the next generation. at the moment, we're doing this via trial and error. i would like to see the appeal of distribution created by our people grow even further.

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*the employee title and affiliation were as of the time of the interview.

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